Community Strategy Tables

Community Strategy Tables & Charts

General
Last updated: 3/18/2026

Chart 1 - Community Architecture Diagram

(Source: Community Architecture)

┌──────────────────────────────────────────────────────┐
│                                                      │
│   LAYER 3 - CORE (Governors & Co-Creators)           │
│   Ambassadors, DAO voters, beta testers, SDK builders│
│   Size target: ~200 people                           │
│                                                      │
├──────────────────────────────────────────────────────┤
│                                                      │
│   LAYER 2 - ENGAGED (Active Contributors)            │
│   Regular Discord members, forum posters,            │
│   newsletter readers who reply, event attendees      │
│   Size target: ~2,000 people                         │
│                                                      │
├──────────────────────────────────────────────────────┤
│                                                      │
│   LAYER 1 - BROAD (Aware & Active Users)             │
│   Profile owners, X followers, extension users       │
│   Size target: ~20,000 people                        │
│                                                      │
└──────────────────────────────────────────────────────┘

Chart 1.1


Table 1 - Discord Channel Structure

(Source: Engagement Methods - Official Discord Server)

CategoryChannelsPurpose
Welcome#start-here, #rules, #introduce-yourselfOnboarding new members
Announcements#product-updates, #changelogOfficial news from the team
Community#general, #gm, #memesCasual social engagement
Builders#dev-chat, #smart-contracts, #sdk-feedbackTechnical discussion
Feedback#feature-requests, #bug-reports, #pollsStructured input to the team
Showcase#profile-flex, #score-milestones, #bounty-winsCelebrating user achievements
Governance#proposals, #governance-discussionLong-term community decisions
RolesAmbassador, Beta Tester, Builder, Score tier rolesCommunity identity

Table 1.1


Table 2 - X (Twitter) Content Rhythm

(Source: Engagement Methods - X (Twitter) Community)

DayContent TypeExample
MondayProduct update or feature tease"Post signing goes live this week. Here's what it means for your identity 🧵"
TuesdayCommunity spotlight"Meet @username - their SOCI4L profile landed them a DAO role. Their story 👇"
WednesdayEducational content"What is a SOCI4L Score? A plain-English breakdown"
ThursdayEcosystem / partner news"SOCI4L Score is now an eligibility signal for the @ProtocolX airdrop"
FridayScore leaderboard + weekend vibes"This week's top SOCI4L Scores. Is your wallet on the list?"

Table 1.2


Table 3 - Newsletter Sections

(Source: Engagement Methods - Community Newsletter)

SectionContent
From the TeamHonest update on what shipped, what didn't, and why
Community Spotlight1-2 member profiles or stories
Feature PreviewEarly look at something coming in the next 4 weeks
Score InsightsAggregate Score data - what's moving the needle community-wide
Feedback RecapHow last period's community feedback shaped a product decision
Bounty Board PicksTop open bounties the community should know about

Table 1.3


Table 4 - Virtual Events Schedule

(Source: Engagement Methods - Events - Virtual Events)

EventFrequencyFormat
SOCI4L Town HallMonthlyTeam presents progress + live Q&A; recorded and shared publicly
Builder Office HoursBi-weeklyOpen Zoom/Discord stage where community members demo projects and ask the team technical questions
Score Deep-DivesQuarterlyWalk through how the Score algorithm works; community proposes weight adjustments
Guest SessionsMonthlyInvite a respected voice from the Avalanche ecosystem (protocol founders, researchers, investors) for a community conversation

Table 1.4


Table 5 - IRL Events Schedule

(Source: Engagement Methods - Events - IRL Events)

EventTriggerFormat
Hackathon PresenceEvery major hackathonSOCI4L booth/workshop; profile setup stations; score competitions; attendees encouraged to display their SOCI4L QR code on their presentation slides so audiences can tip and follow them instantly
Avalanche Summit Side EventAnnuallyCommunity dinner/meetup for SOCI4L members at Avalanche's flagship conference
Local Meetup GrantsOn requestAny community member can apply for a small AVAX grant to host a local SOCI4L meetup

Table 1.5


Chart 2 - Community Feedback Pipeline

(Source: Feedback → Product Loop)

COMMUNITY FEEDBACK PIPELINE
────────────────────────────────────────────────────────────────

  COLLECT              PROCESS              RESPOND             CLOSE

  Discord              Team reviews         Public response      Changelog
  #feature-requests    weekly               within 72 hours      credits the
                                           (agree/decline/      community
  Monthly survey       Product lead         considering)         member
                       tags & scores
  Newsletter reply-    each item            Newsletter           Score reward
  to inbox                                 "Feedback Recap"     for reporter
                       Quarterly           section
  Ambassador           synthesis
  feedback calls       report to team

────────────────────────────────────────────────────────────────

Chart 1.2


Table 6 - Community Values

(Source: Moderation & Values - Community Values)

ValueWhat It Means in Practice
AuthenticityWe celebrate real on-chain activity and genuine contributions. No fake engagement, no bot-driven metrics.
TransparencyThe team shares failures as openly as successes. Community members give honest feedback without personal attacks.
Builders FirstConversations focus on creating value - products, content, connections - not speculation or price talk.
InclusivityEvery wallet is welcome regardless of size, nationality, or background. We do not tolerate discrimination or gatekeeping.
RespectDisagreement is healthy. Disrespect is not. Critique the idea, never the person.

Table 1.6


Table 7 - Moderation Violations & Consequences

(Source: Moderation & Values - Moderation Framework - Tier 3)

ViolationFirst OffenceRepeat Offence
Spam / self-promotion without contextWarning + post removal7-day mute
Spreading misinformationWarning + correction required30-day ban
Harassment or personal attacks7-day banPermanent ban
Scam / phishing attemptImmediate permanent ban-
Price speculation / financial adviceWarning + redirect7-day mute

Table 1.7


Table 8 - Activity Metrics

(Source: Metrics - Activity Metrics)

MetricTarget (Month 3)Target (Month 12)
Discord DAU / MAU ratio> 20%> 30%
Weekly Discord messages500+3,000+
Monthly forum posts / feature requests30+150+
Newsletter open rateN/A - newsletter opens Month 3-4> 40%
Monthly event attendees (virtual)N/A - virtual events open Month 4300+
X engagement rate (likes + replies / impressions)> 3%> 5%

Table 1.8


Table 9 - Growth Metrics

(Source: Metrics - Growth Metrics)

MetricTarget (Month 3)Target (Month 12)
Discord members5005,000
Newsletter subscribers100 - newsletter opens Month 3-43,000
X followers2,00020,000
Active Ambassadors0 - program opens Year 1+10-15 (program just launching)
New members per week50300
% of new users joining Discord within 7 days of signup> 20%> 35%

Table 1.9


Table 10 - Sentiment Metrics

(Source: Metrics - Sentiment Metrics)

MetricHow MeasuredTarget
Net Promoter Score (NPS)Quarterly survey: "How likely are you to recommend SOCI4L to a friend?"> 50 (excellent)
Community satisfaction scoreMonthly Discord poll (1-5 rating)> 4.0 / 5.0
Qualitative sentimentMonthly review of Discord messages and X mentions for positive/negative ratio> 75% positive
Team responsiveness ratingTracked via post-interaction survey in Discord> 4.5 / 5.0
Moderator trust scoreBi-annual community survey> 4.0 / 5.0

Table 1.10


Table 11 - Retention Metrics

(Source: Metrics - Retention Metrics)

MetricTarget (Month 6)Target (Month 12)
Discord 30-day member retention> 55%> 65%
Newsletter unsubscribe rate per issue< 1%< 0.5%
Ambassador 6-month retention rate> 80%> 85%
% of users active in community AND on-platform> 40%> 55%

Table 1.11


Chart 3 - Community Health Score Formula

(Source: Metrics - Community Health Score)

Community Health Score = (
  Activity Score  × 30% +
  Growth Score    × 25% +
  Sentiment Score × 30% +
  Retention Score × 15%
)

Chart 1.3