/Community Strategy Tables
Community Strategy Tables & Charts
General
Last updated: 3/18/2026Chart 1 - Community Architecture Diagram
(Source: Community Architecture)
┌──────────────────────────────────────────────────────┐
│ │
│ LAYER 3 - CORE (Governors & Co-Creators) │
│ Ambassadors, DAO voters, beta testers, SDK builders│
│ Size target: ~200 people │
│ │
├──────────────────────────────────────────────────────┤
│ │
│ LAYER 2 - ENGAGED (Active Contributors) │
│ Regular Discord members, forum posters, │
│ newsletter readers who reply, event attendees │
│ Size target: ~2,000 people │
│ │
├──────────────────────────────────────────────────────┤
│ │
│ LAYER 1 - BROAD (Aware & Active Users) │
│ Profile owners, X followers, extension users │
│ Size target: ~20,000 people │
│ │
└──────────────────────────────────────────────────────┘
Chart 1.1
Table 1 - Discord Channel Structure
(Source: Engagement Methods - Official Discord Server)
| Category | Channels | Purpose |
|---|---|---|
| Welcome | #start-here, #rules, #introduce-yourself | Onboarding new members |
| Announcements | #product-updates, #changelog | Official news from the team |
| Community | #general, #gm, #memes | Casual social engagement |
| Builders | #dev-chat, #smart-contracts, #sdk-feedback | Technical discussion |
| Feedback | #feature-requests, #bug-reports, #polls | Structured input to the team |
| Showcase | #profile-flex, #score-milestones, #bounty-wins | Celebrating user achievements |
| Governance | #proposals, #governance-discussion | Long-term community decisions |
| Roles | Ambassador, Beta Tester, Builder, Score tier roles | Community identity |
Table 1.1
Table 2 - X (Twitter) Content Rhythm
(Source: Engagement Methods - X (Twitter) Community)
| Day | Content Type | Example |
|---|---|---|
| Monday | Product update or feature tease | "Post signing goes live this week. Here's what it means for your identity 🧵" |
| Tuesday | Community spotlight | "Meet @username - their SOCI4L profile landed them a DAO role. Their story 👇" |
| Wednesday | Educational content | "What is a SOCI4L Score? A plain-English breakdown" |
| Thursday | Ecosystem / partner news | "SOCI4L Score is now an eligibility signal for the @ProtocolX airdrop" |
| Friday | Score leaderboard + weekend vibes | "This week's top SOCI4L Scores. Is your wallet on the list?" |
Table 1.2
Table 3 - Newsletter Sections
(Source: Engagement Methods - Community Newsletter)
| Section | Content |
|---|---|
| From the Team | Honest update on what shipped, what didn't, and why |
| Community Spotlight | 1-2 member profiles or stories |
| Feature Preview | Early look at something coming in the next 4 weeks |
| Score Insights | Aggregate Score data - what's moving the needle community-wide |
| Feedback Recap | How last period's community feedback shaped a product decision |
| Bounty Board Picks | Top open bounties the community should know about |
Table 1.3
Table 4 - Virtual Events Schedule
(Source: Engagement Methods - Events - Virtual Events)
| Event | Frequency | Format |
|---|---|---|
| SOCI4L Town Hall | Monthly | Team presents progress + live Q&A; recorded and shared publicly |
| Builder Office Hours | Bi-weekly | Open Zoom/Discord stage where community members demo projects and ask the team technical questions |
| Score Deep-Dives | Quarterly | Walk through how the Score algorithm works; community proposes weight adjustments |
| Guest Sessions | Monthly | Invite a respected voice from the Avalanche ecosystem (protocol founders, researchers, investors) for a community conversation |
Table 1.4
Table 5 - IRL Events Schedule
(Source: Engagement Methods - Events - IRL Events)
| Event | Trigger | Format |
|---|---|---|
| Hackathon Presence | Every major hackathon | SOCI4L booth/workshop; profile setup stations; score competitions; attendees encouraged to display their SOCI4L QR code on their presentation slides so audiences can tip and follow them instantly |
| Avalanche Summit Side Event | Annually | Community dinner/meetup for SOCI4L members at Avalanche's flagship conference |
| Local Meetup Grants | On request | Any community member can apply for a small AVAX grant to host a local SOCI4L meetup |
Table 1.5
Chart 2 - Community Feedback Pipeline
(Source: Feedback → Product Loop)
COMMUNITY FEEDBACK PIPELINE
────────────────────────────────────────────────────────────────
COLLECT PROCESS RESPOND CLOSE
Discord Team reviews Public response Changelog
#feature-requests weekly within 72 hours credits the
(agree/decline/ community
Monthly survey Product lead considering) member
tags & scores
Newsletter reply- each item Newsletter Score reward
to inbox "Feedback Recap" for reporter
Quarterly section
Ambassador synthesis
feedback calls report to team
────────────────────────────────────────────────────────────────
Chart 1.2
Table 6 - Community Values
(Source: Moderation & Values - Community Values)
| Value | What It Means in Practice |
|---|---|
| Authenticity | We celebrate real on-chain activity and genuine contributions. No fake engagement, no bot-driven metrics. |
| Transparency | The team shares failures as openly as successes. Community members give honest feedback without personal attacks. |
| Builders First | Conversations focus on creating value - products, content, connections - not speculation or price talk. |
| Inclusivity | Every wallet is welcome regardless of size, nationality, or background. We do not tolerate discrimination or gatekeeping. |
| Respect | Disagreement is healthy. Disrespect is not. Critique the idea, never the person. |
Table 1.6
Table 7 - Moderation Violations & Consequences
(Source: Moderation & Values - Moderation Framework - Tier 3)
| Violation | First Offence | Repeat Offence |
|---|---|---|
| Spam / self-promotion without context | Warning + post removal | 7-day mute |
| Spreading misinformation | Warning + correction required | 30-day ban |
| Harassment or personal attacks | 7-day ban | Permanent ban |
| Scam / phishing attempt | Immediate permanent ban | - |
| Price speculation / financial advice | Warning + redirect | 7-day mute |
Table 1.7
Table 8 - Activity Metrics
(Source: Metrics - Activity Metrics)
| Metric | Target (Month 3) | Target (Month 12) |
|---|---|---|
| Discord DAU / MAU ratio | > 20% | > 30% |
| Weekly Discord messages | 500+ | 3,000+ |
| Monthly forum posts / feature requests | 30+ | 150+ |
| Newsletter open rate | N/A - newsletter opens Month 3-4 | > 40% |
| Monthly event attendees (virtual) | N/A - virtual events open Month 4 | 300+ |
| X engagement rate (likes + replies / impressions) | > 3% | > 5% |
Table 1.8
Table 9 - Growth Metrics
(Source: Metrics - Growth Metrics)
| Metric | Target (Month 3) | Target (Month 12) |
|---|---|---|
| Discord members | 500 | 5,000 |
| Newsletter subscribers | 100 - newsletter opens Month 3-4 | 3,000 |
| X followers | 2,000 | 20,000 |
| Active Ambassadors | 0 - program opens Year 1+ | 10-15 (program just launching) |
| New members per week | 50 | 300 |
| % of new users joining Discord within 7 days of signup | > 20% | > 35% |
Table 1.9
Table 10 - Sentiment Metrics
(Source: Metrics - Sentiment Metrics)
| Metric | How Measured | Target |
|---|---|---|
| Net Promoter Score (NPS) | Quarterly survey: "How likely are you to recommend SOCI4L to a friend?" | > 50 (excellent) |
| Community satisfaction score | Monthly Discord poll (1-5 rating) | > 4.0 / 5.0 |
| Qualitative sentiment | Monthly review of Discord messages and X mentions for positive/negative ratio | > 75% positive |
| Team responsiveness rating | Tracked via post-interaction survey in Discord | > 4.5 / 5.0 |
| Moderator trust score | Bi-annual community survey | > 4.0 / 5.0 |
Table 1.10
Table 11 - Retention Metrics
(Source: Metrics - Retention Metrics)
| Metric | Target (Month 6) | Target (Month 12) |
|---|---|---|
| Discord 30-day member retention | > 55% | > 65% |
| Newsletter unsubscribe rate per issue | < 1% | < 0.5% |
| Ambassador 6-month retention rate | > 80% | > 85% |
| % of users active in community AND on-platform | > 40% | > 55% |
Table 1.11
Chart 3 - Community Health Score Formula
(Source: Metrics - Community Health Score)
Community Health Score = (
Activity Score × 30% +
Growth Score × 25% +
Sentiment Score × 30% +
Retention Score × 15%
)
Chart 1.3